Returns and Refund Policy

 Our Returns Policy

 Last Updated 20.05.2024

We want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we are happy to accept returns within 30 days of the purchase date. Here are the details of our returns policy:


1. **Items Eligible for Return:** To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.


2. **Return Process:** To initiate a return, please contact our customer service team to obtain a return authorization. Once you receive the authorization, please carefully package the item and include the return authorization number on the package. Customers are responsible for the return shipping costs.


3. **Refund:** Upon receiving and inspecting the returned item, we will notify you about the status of your refund. If your return is approved, we will initiate a refund to your original payment method.


4. **Exchanges:** If you would like to exchange an item for a different one, please return the original item for a refund and place a new order for the item you would like.


5. **Damaged or Defective Items:** If you receive a damaged or defective item, please contact us immediately for assistance.


6. **Return Address:** Please contact our customer service team to obtain the correct return address for your return.


We aim to make the returns process as simple as possible. If you have any further questions about our returns policy, feel free to contact our customer service team. Thank you for shopping with TBG Golf!